Privacy Policy
Last updated: August 2026
1. Information We Collect
When you shop with HEIDIZ Essentialz, we collect information you provide directly, such as your name, phone number, email address, delivery address, and order details. We do not collect or store your card details; card payments are processed securely by Paystack.
2. How We Use Your Information
We use your information to process and deliver your orders, communicate with you about your purchases via WhatsApp, phone, or email, and improve our products and service. We do not sell your personal information to third parties.
3. Sharing Your Information
We share your information only with the parties necessary to fulfil your order: our payment processor (Paystack), delivery and logistics partners, and, where legally required, regulatory authorities.
4. Data Protection
We take reasonable technical and organizational measures to protect your information, in line with Nigeria's Data Protection Regulation (NDPR). We retain order information only as long as necessary for legal, accounting, and customer service purposes.
5. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at info@heidizstores.com or via WhatsApp.
6. Contact Us
Questions about this policy can be sent to info@heidizstores.com or to our store at Shop GF-31, Block C, Mabushi Ultra Modern Market, Jahi, FCT-Abuja.